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22.02.13 Santé

Labs receive their patients with ESII’s solutions

ESII laboratory solutions
The Biolor, Biolam and Hauts d’Avignon labs (France) selected the eGestat™ solution to easily manage their reception.
 
For François Cornu, Manager of the Biolam Lab: “eGestat™ enabled us to solve patient flow issues at peak times, and to ensure the privacy of interviews between patients and staff […] As soon as they arrive, our patients can see the average waiting time and are sure their request will be processed.”
 
A DISEO™ touchscreen dispenser available in self service at the reception enables the patients to select the service as soon as they arrive: sample with or without appointment, results pick-up, etc. A call ticket is issued and they can wait for their turn.
 
To call the next patient, displays and video screens are positioned in the waiting area: they indicate the called number, the calling desk and broadcast dynamic communication (screens only).
 
Further information about our lab solutions here

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