08.07.19 Secteur Public

The agency specialized crafts business in Hauts-de-France Region uses Orion appointment

CMA Hauts de France

CMA of Hauts de France decided to use our solution Orion Appointment to receive companies. 34 sites were installed, and 200 calendars are available to manage the appointments for the staff. The appointments are booked directly through a call center of 30 persons. What’s special with this installation is that when an appointment is made with an agent, at the same time, a meeting room is booked.

In the reception of each site a Twana™ XL kiosk is installed that allow to browse the CMA’s website. The visitor can make an appointment, print forms or take useful information.

This installation is modern and innovative in order to support the digital transformation of the agency.

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