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02.12.16 Secteur Public

Aéroports de Montréal Receives The Innovation Prize Thanks To eSirius™

ADM prix innovation
Aéroports de Montréal is responsible for both Pierre-Elliott Trudeau international airport and Montréal-Mirabel international airport. Both sites are ranked 3rd of Canadian airports and receive an average of 15 million passengers each year.
It has just received the innovation prize for their queue management.
 
ESII’s customer journey management solution eSirius™ was installed for the Administration and Permits Office with the call notification via text message option
 
At last, the online appointment booking solution eAppointment™ was installed on Aéroports de Montréal’s website. Montréal airport and other airports' staff can then book an appointment online and receive notifications via e-mail and text message. With eAppointment™, Aéroports de Montréal plan its activity and controls its resources. Montréal airport and other airports' staff schedule an appointment when they want with a simple and intuitive tool that is available 24/7.
 
This installation was realized by our Canadian distributor, IMAJ Groupe Conseil.
 
Appointment booking ADM
 

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