What ESII solutions provide

  • Multiple service reception
  • Smooth reception
  • Communicative reception
  • Modern and design reception
  • Dynamic resource management
  • A sophisticated planning tool
  • A centralized web solution for coherent reception and a general analysis of your activity


Carole MONTALAN, Project Manager, Lyon City Hall

"The city of Lyon looked for an IT solution to improve the management of the flows and waiting in the sub-districts' city offices. ESII's eSirius™ software was selected. eSirius™ makes a great contribution to improving waiting conditions by making waiting time smoother in city hall offices: it guarantees being processed in turn and promotes relaxed waiting for the user. It also improves the working conditions of the staff by allowing them to better concentrate on their job of receiving the public. Now interviews are carried out at the member of staff's initiative and not the user's. Moreover, the solution makes it possible to use the statistics in several ways and it helps us in managing our work teams. "

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Improve your organization's efficiency


We know that public sector organizations must deal with a high number of users every day. The maintenance of a high-level service is a real challenge, especially when you have to balance users' needs with government directives.

Thanks to its experience in the public sector, ESII commits with you to providing the best possible reception.


 See our e-Administration solutions


Reception for public services

The summary below presents the various ways of managing your reception.

Please click on the icons for further details














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