Evelyn ALIDOR-FLAVIER, Cédric GUILLAUMON
Val d’Aurelle Clinic, Montpellier


"The kiosk enables us to know which patient has arrived, why they are coming to Val d'Aurelle and to consult which doctor. We are very satisfied with ESII which has worked closely with us throughout the project and in the everyday follow-up whenever we encountered a problem. The company and the technical staff have been highly responsive which is essential since we can no longer work without this solution now."

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Your advantages with the ESII Health solution

  • Confidential reception of patients and visitors
  • Monitoring of reception quality
  • Reduction in waiting time
  • Optimum appointment management
  • Improved direction to services
  • Jean-François Bruelle
    Pharmacie Bruelle, St Dié des Vosges (88)


    "We had to implement a system of this kind since the area was designed to be calm. The high amount of customer traffic meant that tickets were needed for this calm to be achieved and to lessen the tension. We needed to present this new concept to our customers who quickly accepted it once they saw the benefit of taking a ticket. Today, we have returned to a calm working environment and the system is highly appreciated by our customers. It is a solution that I would recommend for pharmacies where it is hard to manage queues. It has made easy management of the customer flows possible."

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    The advantages for your pharmacy

    • Convert waiting time into sales time
    • Guaranteed first come first serve reception
    • Improve confidentiality at the counter
    • Prioritize people who come to collect a missing item
    • Improving the working conditions
    • Increase the impact of communication
     

       

    Improve reception for your patients


    Hospitals and clinics work hard to reduce waiting times, manage costs more effectively, simplify the management of patients and improve the level of satisfaction.

    These challenges are very high in the hospital environment, in particular because patients are worried or nervous in these surroundings.



    ESII provides an overall patient flow management solution which integrates easily into your organization.

    Our systems allow you to increase patient satisfaction, optimize your staff, meet your targets and improve your staff's working environment.

    Our patient flow management solutions meet the requirements of the certification procedure carried out by the official health inspection authorities.




    Your reception in Hospitals / Clinics

    The summary below presents various ways of managing your reception.

    Please click on the icons for further details












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