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Our training for even greater enhancement of your reception


Why train

An expert for over 30 years in the reception management field, ESII offers various training programmes and assistance to meet all your requirements in a very simple, targeted way.

Why train

For increasingly enhanced reception, it is important to master all the tools at your disposal.

3 main goals:
  • Manage your reception solution in an optimal way
  • Strengthen your skills
  • Discover the many possibilities our solutions provide (made-to-measure statistics, targeted video communication etc.)


ESII's Training Programmes

We offer a wide range of programmes for all system users.

Organised by the high-quality trainers, we tailor our courses according to your configuration, your environment and your position in the company.

for users

Users

Ensure efficient reception for the customer

for Statistiques

Statistics

Produce customised statistical documents whatever your level of knowledge

for manager

Managers

Gain greater control over your reception management tools to optimise your organisation

for expert

Audit expert

Receive personalised assistance including an analysis of your organisation's needs

for it dept

Technical Support

Find out about the operation of the applications on the network, backups, reinstallation

Configuration tools

ticket change

Modifying ticket templates

Create your own models of fully customised tickets

Creation of new scenarios

Modifying kiosk scenarios

Defining the most effective scenarios for your visitors

change of diseoTS

Modifying the DISEO™ TS screens

Use all the reception possibilities offered by this model

change of call screen

Modifying video templates

Create and edit video call banners

advanced change on video tv

Advanced digital signage

Deliver your messages using a customised playlist in multi-site mode

change on video tv

digital signage

Deliver your messages on video



How to receive training

All our training sessions are delivered at your convenience in our Montpellier and Créteil offices, directly in your company or through remote learning courses.

Enrol / contact us



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Operators/Users/Sales consultants

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Audience

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WEB statistics training

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Audience

Duration

Managers

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Initial Training
Advanced Training

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Advice / Expert Audit Training

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Audience

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Advanced communication delivery on video

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Audience

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Communication delivery on video

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Audience

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Modifying ticket models

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Audience

Duration

Modifying video call banners

Content

Audience

Duration

Creating terminal scenarios

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Audience

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Modifying the DISEO™ TS screens

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Transfer of skills for IT personnel

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