Receive your clients properly: avoid conflicts, reduced perceived or actual waiting times, manage various types of clients, offer an appointment-based reception service.

Increase your profitability: the visitor is free to move around and can benefit from your sales area and so allows impulse purchases.

Optimize your resources: adapt resources to the visitor flow in real time, analyze your consultants' training requirements, work out the most relevant information and communication campaigns, use the consultants' skills to the best advantage and forecast future flows.



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About us

About us

 Our missions

Our missions

 Environment Health & Safety

Environment Health & Safety

 Why us ?

Why us ?

 Quality Service

Quality Service
Innovative reception


ESII develops and commercialises the technology, the solutions and the associated services enabling it to meet the increasingly sophisticated
demands of the users of customer flow management systems.

ESII's mission is to provide high performance solutions for dynamic reception, segmented and virtualized queues, appointments, resource management and video communication.

Our wide range of products allows us to meet the needs of all types of activities and organizations. We also offer purchase collection solutions and services on interactive kiosks.

ESII is widely acknowledged as one of the leaders of customer flow management with over 10,000 installed sites worldwide.

30% of our revenues are generated worldwide where we are identified as "French touch" quality company.




Presentation

History

For over 25 years ESII has worked alongside its clients and partners in their development by offering innovative customer flow management solutions. Thanks to this experience, we are now a key player in customer flow management and resources management with several thousand installed sites worldwide.


ESII in figures


Experience: Customer flow management solutions developed and commercialised for over 30 years

Markets: Customer flow management systems installed in over 50 countries, the leader in France

References: Over 10,000 sites installed worldwide

Sectors: Customer flow management solutions installed in all types of sectors (Retail, Finance, Telecoms, Health, Public Sector, Transport)

Use: Over 500 million users use our Customer flow management systems every year

Distribution network: Present in 49 countries and with an approved installion network in France

Assistance: Support and remote maintenance platform

Services & solutions: A wide range of solutions and services

Location: Headquarters in Montpellier, agencies in Créteil, in Vitré and in Strasbourg  All our contact details

Capital: SAS, with capital of €400K

Revenue: €10,407,000

Human resources: 111 employees

Research & development: 18% of workforce

Certification: ISO 9001




Find out more about ESII

Download the customer flow management white paper



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